Grief and Customer Service Justin Cox March 25, 2022 • 2 min read Photo by the author Two different companies’ reactions to the same grief-fueled situation highlight the importance of customer service Share Related Posts We Have to Talk About Substack April 11, 2023 • Featured • Newsletter • Subscription This Week In Writing, we talk about Diffusion of Innovation Theory and dying platforms. Rising From the Rubble of Institutions August 21, 2023 • Featured • Subscription What happens when everything we know falls apart? We redefine ourselves and seek a new path through life. The Era of Centralized Platforms Is Over February 28, 2023 • Featured • Newsletter • Subscription This Week In Writing, we discuss whether you should still own a website if you publish on Medium or Substack.
We Have to Talk About Substack April 11, 2023 • Featured • Newsletter • Subscription This Week In Writing, we talk about Diffusion of Innovation Theory and dying platforms.
Rising From the Rubble of Institutions August 21, 2023 • Featured • Subscription What happens when everything we know falls apart? We redefine ourselves and seek a new path through life.
The Era of Centralized Platforms Is Over February 28, 2023 • Featured • Newsletter • Subscription This Week In Writing, we discuss whether you should still own a website if you publish on Medium or Substack.